Privacy Policy

Version 1.0 - 31.05.2025

In the following privacy policy, visiting the website mybuypal.com, as well as the use of services on the website mybuypal.com, including web application, browser extensions, and mobile iOS and Android applications (once you download them to your mobile device), and services accessible through the above-mentioned applications, are described as the "buyPal" service. This privacy policy refers to "buyPal". It informs you about the reason and scope of the collection and processing of your personal data when you use "buyPal".

Personal data is any data that can personally identify you. If you have questions, wishes, or problems regarding your personal data, please contact our data protection officer at datenschutz@mybuypal.com.

Responsible Parties

The controller for the collection and processing of your personal data in accordance with the EU General Data Protection Regulation ("GDPR") is:

Lumiflow UG (limited liability)
Hauptstraße 10/1
74232 Abstatt
HRB 798642 (AG Stuttgart)

Legal Basis for Processing Your Personal Data:

Legitimate Interests:

Consent:

If you have given us consent to process your personal data for one or more specific purposes, this data will be processed in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, for example by clearing your browser cache. However, please note that processing that took place before the revocation of consent remains effective.

For more information, please see our Cookie Policy.

When is Personal Data Collected:

How is Personal Data Processed:

Use of AI/LLM (ChatGPT) for Data Extraction and Customer Communication: We use AI-based models (Large Language Models - LLM) from OpenAI (ChatGPT) for various purposes:

  1. Data Extraction and Analysis: To optimize and automate the extraction of relevant order information from captured website data. This happens particularly to automatically determine the necessary "scan parameters" (rules for data extraction) initially or after updates of an online shop. Parts of the rendered DOM or derived information may be transmitted to OpenAI's servers.
  2. Customer Communication: For automatic response to inquiries in our contact form, chat, or via email (e.g., to kontakt@mybuypal.com, please check the correct email address if it differs). When you start a conversation with us through our website or send an email, your inputs including metadata may be transmitted to OpenAI's servers and processed there.

We have configured the LLM so that transmitted data is not used for training the algorithm. The use of ChatGPT is based on our legitimate interest according to Art. 6 (1) lit. f GDPR (for efficient data processing and customer communication) and, if appropriate consent has been requested (e.g., for chat usage), on the basis of Art. 6 (1) lit. a GDPR. The provider is OpenAI, 3180 18th St, San Francisco, CA 94110, USA, https://openai.com. For more information about data processing by OpenAI, please visit: https://openai.com/policies/privacy-policy. We have concluded a data processing agreement (DPA) for the use of the service. This is a contract required by data protection law that ensures that this party processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Data Sharing with Third Parties:

To provide you with certain features and services, we must share your personal data with partners, external third-party providers. They process your personal data only on the basis of data processing agreements and in accordance with strict instructions that do not allow them to use your data for other purposes without notifying you or asking for your consent. Here are the parties to whom we may share your data:

Data Storage/Transfer to Third Countries:

"buyPal" stores and processes your data in the European Union (EU), specifically in Germany. However, we cannot offer all our services alone. Some of the above-mentioned partners, service providers, or other parties may process the data in countries outside the EU or EEA. This also includes the processing of data by LLM providers such as OpenAI based in the USA, if their services are used for data processing. To ensure that your personal data receives a comparable level of protection, we implement appropriate safeguards in such cases, such as adequacy decisions and frameworks or standard contractual clauses approved by the European Commission. In the case of transfer to the USA, we additionally rely on the certification of providers under the "EU-US Data Privacy Framework" (DPF), if available.

Duration of Storage:

We retain your personal data for as long as necessary to achieve the purpose for which it was collected. Typically, the period ends at the latest 5 years after the end of the use of "buyPal". After this period, the data is anonymized.

If you make a legitimate deletion request or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these reasons no longer apply.

Your Rights:

Information Security:

To ensure the protection of personal data that you provide through the use of our website or mobile app, we maintain physical, technical, and administrative security measures to protect your data from unauthorized access. This includes, among other things, encryption of data transmission (e.g., via SSL/TLS) and storage of passwords only as hashed values. We point out that data transmission on the Internet (e.g., when communicating via email) can have security gaps. A complete protection of data against access by third parties is not possible.

Changes and Updates to the Privacy Policy:

As "buyPal" develops, this privacy policy may also change over time. We reserve the right not to send you a notification every time we update this privacy policy. We may send you periodic email reminders about our notices and terms and conditions and inform you about significant changes to this information. However, we invite you to regularly check our website or the app to view the current privacy policies and any updates that may have been made to them.

Notwendige Cookies

Cookie Purpose Duration
buypal_cookie_consent Wird verwendet, um die Cookie-Einstellungen des Benutzers zu speichern. 1 year 1 month 1 day
buypal_session, XSRF-TOKEN Wird zum sicheren Betrieb der Webseite benötigt. 0 seconds

Verarbeitung personenbezogener Daten

Cookie Purpose Duration
buypal_id Wird zur Verarbeitung und Speicherung der Bestellungen eines Benutzers benötigt. 1 year 1 month 1 day
buypal_remember_me Wird zur Speicherung der Benutzer-Session benötigt. 1 year 1 month 1 day

Marketing Cookies

Cookie Purpose Duration
buypal_marketing Wird für Marketing-Zwecke und personalisierte Angebote / Werbung benötigt. 1 year 1 month 1 day